general terms and conditions of sale
General terms and conditions of sale
The terms and conditions were last updated on June 15, 2024.
1. Introduction
These terms and conditions apply to this website and transactions related to our products and services. You may be bound by additional contracts in connection with your relationship with us or any products or services you receive from us. If any provisions of additional contracts conflict with any provisions of these terms and conditions, the provisions of those additional contracts will prevail.
2. Mandatory
By registering on, accessing, or otherwise using this website, you hereby agree to be bound by the terms and conditions set forth below. Simply using this website implies knowledge and acceptance of these terms and conditions. In certain specific cases, we may also ask for your explicit consent.
3. Electronic communication
By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically through our website or by sending you an email, and you agree that all agreements, notices, publications, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications be in writing.
4. Intellectual Property
We or our licensees own and control all copyright and other intellectual property rights in and to the website and the data, information and other resources displayed or accessible on the website.
4.1 All rights reserved
Unless specific content states otherwise, no license or other right is granted to you under copyright, trademark, patent, or other intellectual property rights. This means that you will not use, copy, reproduce, perform, display, distribute, incorporate into electronic media, modify, reverse engineer, decompile, transfer, download, transmit, monetize, sell, merchandise, or commercialize any of the resources on this website in any form whatsoever, without our prior written permission, except and only to the extent otherwise stipulated in mandatory legal regulations (such as the right to quote).
5. Third-party property
Our website may include hyperlinks or other references to third-party websites. We do not monitor or review the content of third-party websites linked to this website. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. The opinions expressed or materials appearing on these sites are not necessarily shared or endorsed by us.
We are not responsible for the privacy practices or content of these sites. You assume all risks associated with using these websites and any third-party services. We will not accept any liability for any loss or damage, regardless of cause, resulting from the disclosure of your personal information to third parties.
6. Responsible Use
By visiting our website, you agree to use it only for the purposes intended and permitted by these terms and conditions, any additional agreements entered into with us, and applicable laws and regulations, as well as generally accepted online practices and industry guidelines. You must not use our website or services to use, publish, or distribute any material that consists of (or is linked to) malware; use data collected from our website for any direct marketing activities; or conduct any systematic or automated data collection activities on or in connection with our website.
It is strictly forbidden to engage in any activity that causes, or could cause, damage to the website or that interferes with the performance, availability, or accessibility of the website.
7. Registration
You can open an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of your passwords and account information, and you agree not to share your passwords, account information, or secure access to our website or services with anyone else. You must not allow anyone else to use your account to access the website, as you are responsible for all activities that occur through the use of your passwords or account. You must notify us immediately if you become aware of any disclosure of your password.
After the account is closed, you will not attempt to open a new account without our authorization.
8. Refund and Return Policy
8.1 Right of withdrawal
You have the right to terminate this contract within 14 days without giving a reason.
The withdrawal period expires after 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.
To exercise your right of withdrawal, you must inform us of your decision to cancel this contract by means of an unequivocal statement (e.g., a letter sent by post, fax, or email). Our contact details are provided below. You may use the attached model withdrawal form , but it is not obligatory.
If you use this option, we will promptly send you an acknowledgement of receipt of this withdrawal on a durable medium (for example by email).
To meet the withdrawal deadline, you simply need to send your communication regarding the exercise of your right of withdrawal before the expiry of the withdrawal period.
8.2 Effects of withdrawal
If you cancel this contract, we will reimburse all payments received from you, including delivery charges (except for any supplementary charges resulting from your choice of a delivery method other than our least expensive standard delivery option), without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to cancel this contract. We will make this reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You must return the goods or hand them over to us or to a person authorized by us to receive the goods, without undue delay and, in any event, no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you return the goods before the 14-day period has expired.
We may withhold reimbursement until we have received the returned goods or you have provided proof that you have returned the goods, whichever comes first.
You will have to bear the direct costs of returning the goods.
You are solely responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Please note that there are some legal exceptions to the right of withdrawal, and therefore some items cannot be returned or exchanged. We will let you know if this applies to your specific situation.
9. Idea Submission
Do not send us any ideas, inventions, copyrighted works, or other information that could be considered your own intellectual property unless we have previously signed an intellectual property agreement or a non-disclosure agreement. If you disclose it to us without such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate, and distribute your content in any existing or future media.
10. End of use
We may, at our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the website or any service on it. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of your access to or use of the website or any content you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any content you have contributed to or relied upon are permanently lost. You must not circumvent or circumvent, or attempt to circumvent or circumvent, any measures restricting access to our website.
11. Guarantees and liability
Nothing in this section will limit or exclude any implied warranty that it would be unlawful to limit or exclude. This website and all its content are provided "as is" and "as available" and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, express or implied, regarding the availability, accuracy, or completeness of the content. We do not warrant the following:
- that this website or our products or services will meet your needs;
- this website will be available in an uninterrupted, timely, secure, or error-free manner;
- The quality of any product or service purchased or obtained by you through this website will meet your expectations.
The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability in respect of any matter for which it would be unlawful or illegal for us to limit or exclude our liability. In no event shall we be liable for any direct or indirect damages (including damages for loss of profits or revenue, loss or corruption of data, software or databases, or loss or damage to property or data) suffered by you or any third party arising from your access to or use of our website.
Except to the extent expressly provided in any supplementary agreement, our maximum liability to you for any damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action giving rise to liability (whether in contract, equity, negligence, willful misconduct, tort, or otherwise), will be limited to the total price you paid us to purchase such products or services or to use the website. This limit will apply globally to all of your claims, actions, and causes of action of any nature and type.
12. Confidentiality
To access our website and/or services, you may be asked to provide certain information about yourself as part of the registration process. You agree that all information you provide will always be accurate, correct, and up-to-date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. The emails we send you are solely related to the provision of agreed-upon products or services.
We have developed a policy to address all your privacy concerns. For more information, please see our privacy statement and cookie policy .
13. Accessibility
We are committed to making the content we provide accessible to people with disabilities. If you have a disability and are unable to access any part of our website because of it, please notify us with a detailed description of the problem you are experiencing. If the problem is easily identifiable and can be resolved using industry-standard IT tools and techniques, we will resolve it promptly.
14. Export restrictions / Legal compliance
Accessing this website from territories or countries where the content or the purchase of products or services sold on the website is illegal is prohibited. You may not use this website in violation of Belgian export laws and regulations.
15. Assignment
You may not assign, transfer, or subcontract any of your rights and/or obligations under these terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this section will be null and void.
16. Violation of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your Internet service provider to request that they block your access to the website, and/or taking legal action against you.
17. Compensation
You agree to indemnify, defend, and hold us harmless from any and all claims, liabilities, damages, losses, and expenses arising out of or relating to your breach of these terms and conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for any damages, losses, costs, and expenses related to or arising from such claims.
18. Derogation
The failure to enforce any provision of these terms and conditions and in any agreement, or to exercise a termination option, shall not be construed as a waiver of such provision and shall not affect the validity of these terms and conditions or any agreement or any part thereof, nor the right to subsequently enforce each of the provisions.
19. Language
These terms and conditions will be translated exclusively into French. All notices and correspondence will be written exclusively in this language.
20. Full Agreement
These terms and conditions, together with our privacy statement and cookie policy , constitute the entire agreement between you and Adam & Laya regarding your use of this website.
21. Update of these general terms and conditions
We may update these terms and conditions from time to time. It is your responsibility to periodically check these terms and conditions to see if they have been modified or updated. The date at the beginning of these terms and conditions is the most recent revision date. Changes to these terms and conditions will become effective as soon as they are posted on this website. Your continued use of this website after the posting of any changes or updates will be deemed notification of your acceptance of and agreement to be bound by these terms and conditions.
22. Choice of law and jurisdiction
These terms and conditions are governed by the laws of Belgium. Any dispute relating to these terms and conditions shall be subject to the jurisdiction of the courts of Belgium. If any part or provision of these terms and conditions is held by a court or other authority to be invalid and/or unenforceable under applicable law, that part or provision shall be modified, deleted, and/or applied to the fullest extent possible to give effect to the intent of these terms and conditions. The remaining provisions shall not be affected.
23. Contact information
This website is owned and operated by Beauty Slim SRL.
You can contact us regarding these terms and conditions by writing to us or sending an email to the following address: b.silhouette2023@gmail.com
Beauty Slim (SRL)
VAT number: BE 1007.603.831
Rue du Grand Hospice 2, 1000 Brussels
Price, availability and delivery
The prices displayed on the Site are in euros, inclusive of all taxes and other applicable duties, but excluding shipping, order processing, and gift wrapping fees. Your order will be accepted subject to availability. Each item shown on the site is normally in stock. Deliveries are made to the address provided by the customer at the time of ordering. The maximum delivery time for your order is 15 days. The delivery time indicated when the order is placed is for informational purposes only and is not guaranteed. If, despite our best efforts, one or more items in your order become unavailable, we will inform you as soon as possible. Despite the numerous checks regularly carried out on our site, a product listed on our site may occasionally be incorrectly priced. However, prices are verified during order processing: if the corrected price is lower than the price displayed on our site, your item will be sent to you at the lower price. Conversely, if the corrected price is higher than the one offered on our site, we will inform you as soon as possible and proceed to cancel your order, unless you accept the order at the new price.
Delivery Dispute
For deliveries made by our specialized carrier, we advise you to carefully check the condition of the goods in the presence of the driver. IMPORTANT: The phrase "subject to unpacking" has no legal value and does not protect you in any way in the event of damage discovered after unpacking your parcel. Therefore, any item whose damage has not been explicitly and precisely noted on the delivery slip cannot be returned.
Mediation
In accordance with Article L133-4 of the French Consumer Code, in the event of a dispute, the consumer has the option of resorting to conventional mediation or any other alternative dispute resolution method in accordance with the rules applicable to mediation. Any consumer dispute must first be submitted in writing to customer service before requesting mediation. For further information, the customer can contact customer service by email at: b.silhouette2023@gmail.com regarding the proper execution of their order or the processing of a complaint.